Following the tragic death of UnitedHealthcare CEO Brian Thompson, Andrew Witty, CEO of parent company UnitedHealth Group, penned a New York Times guest essay. Witty expressed his grief while also advocating for improvements to the nation's complex health insurance system.

Witty acknowledged the system's imperfections and the need for comprehensive reform to enhance its effectiveness for all. However, he emphasized the dedication of individuals within the system. "While the health system is not perfect, every corner of it is filled with people who try to do their best for those they serve," Witty wrote.

The essay, titled "The Health Care System Is Flawed. Let’s Fix It," follows Thompson's murder outside a Manhattan hotel. Suspect Luigi Mangione, 26, has been apprehended and charged.

Thompson's death sparked controversial reactions on social media, with some expressing satisfaction due to their disapproval of the health insurance industry, often criticized for prioritizing profits over patient care. Former Washington Post reporter Taylor Lorenz, for example, commented on the "justified hatred" towards insurance CEOs, holding them responsible for "an unfathomable amount of death and suffering." She clarified that her criticism was aimed at systemic change and accountability, not violence.

Witty's essay seemed to address these sentiments, acknowledging the need for healthcare reform while defending industry employees against hostility and threats. He expressed profound sadness over Thompson's death and condemned the threats directed at his colleagues. "No employees… should have to fear for their and their loved ones’ safety," he wrote.

Witty admitted the system's shortcomings and the public's frustration, describing it as a "patchwork built over decades." He affirmed UnitedHealth Group's commitment to improving the system. He praised Thompson's dedication to patient care and his efforts to make healthcare more affordable, transparent, and compassionate.