Online reservation services offer convenience, but unfortunately, they've also become a target for scammers. A new scheme targeting OpenTable users highlights the importance of vigilance when booking online.

How the OpenTable Scam Works

The scam unfolds in two parts. First, fraudsters impersonate restaurant staff, calling individuals who've made reservations through OpenTable. Under the guise of confirming details, they request credit card information, often claiming it's necessary to secure the booking or refund a deposit. Once they have the card details, they proceed to the second stage, posing as bank representatives. They inform the victim of suspicious activity on their card, urging them to authorize a transaction via their banking app to halt the supposed fraudulent activity. Panicked victims often comply, unknowingly granting the criminals access to their funds.

OpenTable provides a convenient way to book restaurant reservations. (CyberGuy.com)

How Scammers Obtain Your Information

These scams are often initiated by targeting restaurants directly. Criminals may impersonate OpenTable employees to gain access to restaurant login credentials, allowing them to view customer reservation details, including names, phone numbers, and email addresses.

Be cautious of unexpected calls requesting personal information. (CyberGuy.com)

Protecting Yourself from Reservation Scams

Be Wary of Unsolicited Calls

If you receive a call requesting credit card information related to a reservation, exercise extreme caution. Legitimate restaurants rarely require card details for reservations. Hang up and directly contact the restaurant using their official number to verify any requests.

Monitor Your Bank Accounts

Regularly review your bank and credit card statements for unauthorized transactions. Report any suspicious activity to your financial institution immediately.

Report Suspicious Activity to OpenTable

OpenTable encourages users to report suspected scams to [email protected]. This helps them track and address potential security breaches.

Identity theft protection services can provide an added layer of security. (CyberGuy.com)

Consider Identity Theft Protection

Identity theft protection services can offer proactive monitoring of your personal information, alerting you to potential breaches or misuse. Some services also provide insurance to cover losses and legal fees associated with identity theft.

Key Takeaways

While online reservation services offer convenience, it's crucial to be aware of the potential risks. Be cautious of unsolicited calls requesting personal information, monitor your financial accounts diligently, and report any suspicious activity. Consider using identity theft protection for an added layer of security.