New York City's transit system chairman, Janno Lieber, is facing criticism for downplaying subway crime statistics while praising new Manhattan congestion pricing tolls designed to encourage underground commuting. Lieber, appointed by the governor, argued on a recent podcast that crime on the MTA has decreased, attributing the perception of a safety crisis to a few highly publicized incidents.

“Overall, crime stats are trending downwards. We saw a 12.5% reduction in crime last year compared to 2019,” Lieber stated. “However, some highly visible, horrific attacks have undoubtedly influenced public perception and created a sense of unease across the entire system.”

This stance has drawn sharp rebukes from several lawmakers. Rep. Michael Lawler criticized Lieber for celebrating the congestion pricing initiative, calling it "screwing New Yorkers." He shared a clip of Lieber unveiling a new congestion pricing setup and called for his removal. Lieber retorted by accusing Lawler of engaging in “grievance politics,” claiming that most of Lawler's constituents rely on public transit, with only a small percentage driving into the congestion pricing zone.

The new $9 toll to enter lower Manhattan has sparked outrage among commuters and residents. The resulting traffic bottlenecks, particularly on the Queensboro Bridge, and unintended toll charges for some residents have exacerbated frustrations. Senator Andrew Lanza urged Lieber to understand the riders' perspective, while Senator Bill Weber questioned the toll’s impact on working families and seniors. Senator Steve Rhoads, who has criticized the MTA’s spending, argued that Lieber is out of touch with the concerns of working-class New Yorkers.

Lieber’s background includes positions at Silverstein Properties, advising President Clinton and Mayor Koch, and working as a journalist. He also served as the MTA’s capital development officer under Governor Cuomo, who while supportive of congestion pricing, expressed concerns about its timing given current subway safety issues and post-pandemic changes. Senator Alexis Weik criticized Lieber and called for a financial audit of the MTA. In response to calls for Lieber’s resignation, MTA Chief of Policy & External Relations John J. McCarthy defended Lieber’s leadership, citing improvements in service and on-time performance, while dismissing the criticisms as "bloviating."